Privacy Policy
Your privacy is important to us. This policy explains how MarketForges collects, uses, and protects your personal information.
Last updated: January 1, 2024
Introduction
MarketForges Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our services.
Key Points
- We collect information to provide better services to our users
- We do not sell your personal information to third parties
- You have rights regarding your personal data
- We implement security measures to protect your information
- We are transparent about our data practices
Information We Collect
1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, account preferences
- Financial Information: Payment details, billing address (processed securely through payment processors)
- Professional Information: Company name, job title, industry, professional interests
2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, referring websites
- Location Data: General geographic location based on IP address
- Cookies and Tracking: Information collected through cookies and similar technologies
3 Third-Party Information
We may receive information about you from third parties, including:
- Social media platforms (when you connect your accounts)
- Business partners and service providers
- Public databases and data brokers
- Analytics and advertising partners
How We Use Your Information
Service Provision
- • Provide and maintain our services
- • Process transactions and orders
- • Create and manage user accounts
- • Deliver customer support
Communication
- • Send service-related notifications
- • Respond to inquiries and requests
- • Provide marketing communications
- • Share important updates
Improvement & Analytics
- • Analyze usage patterns and trends
- • Improve our website and services
- • Develop new features and offerings
- • Conduct research and analysis
Legal & Security
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Enforce our terms of service
- • Safeguard our rights and interests
Information Sharing and Disclosure
We Do Not Sell Your Data
MarketForges does not sell, rent, or trade your personal information to third parties for marketing purposes. We believe in protecting your privacy and keeping your data secure.
Limited Sharing Scenarios
Service Providers
We share information with trusted service providers who assist us in operating our business:
- • Payment processors
- • Cloud hosting providers
- • Customer support services
- • Analytics providers
Legal Requirements
We may disclose information when required by law:
- • Court orders and legal process
- • Law enforcement requests
- • Regulatory requirements
- • Protection of rights and safety
Data Transfer Safeguards
When we transfer data to third parties, we ensure appropriate safeguards are in place, including contractual protections and security measures to maintain the confidentiality and security of your information.
Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted in transit and at rest using industry-standard encryption protocols.
Access Controls
Strict access controls ensure only authorized personnel can access your personal information.
Monitoring
Continuous monitoring and regular security audits help us maintain the highest security standards.
Your Rights and Choices
Data Subject Rights
Access
Request a copy of your personal information we hold.
Correction
Update or correct any inaccurate personal information.
Deletion
Request deletion of your personal information.
Portability
Receive your data in a machine-readable format.
Objection
Object to certain types of data processing.
Restriction
Limit how we process your personal information.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days.
Important: We may need to verify your identity before processing your request to protect your privacy and security.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems.
Examples: Session cookies, security cookies, load balancing
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Examples: Google Analytics, usage statistics, page performance
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization.
Examples: Language preferences, region settings, saved selections
Marketing Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests.
Examples: Ad targeting, social media integration, retargeting
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may impact your experience on our website.
Browser Settings: Most browsers allow you to control cookies through their settings preferences.
Opt-out Tools: You can opt out of targeted advertising through industry opt-out pages.
Cookie Preferences: Contact us to manage your cookie preferences directly.
Data Retention
Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Information
Retained while your account is active and for up to 3 years after account closure for legal and business purposes.
Transaction Data
Financial records are retained for 7 years in compliance with financial regulations and tax requirements.
Marketing Communications
Email addresses and preferences are retained until you unsubscribe or request deletion.
Website Analytics
Anonymous usage data may be retained for up to 2 years for analytics and service improvement.
Data Deletion
When we delete your personal information, we use appropriate methods to ensure the data cannot be recovered. Some information may be retained in backup systems for a limited time until they are overwritten.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.
Transfer Safeguards
- Adequacy decisions by relevant authorities
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
- Certification schemes and codes of conduct
Our Commitment
We are committed to ensuring that any international transfer of your personal data provides an adequate level of protection similar to that provided in your home jurisdiction.
European Users: For users in the European Economic Area, we comply with GDPR requirements for international data transfers.
Children's Privacy
Age Restriction
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Parental Controls
- • Parents can contact us to review their child's information
- • Requests for deletion of children's data will be honored
- • We provide guidance on parental control tools
- • Regular audits to ensure compliance
Age Verification
Where legally required, we implement age verification measures to ensure we do not collect information from children below the legal age threshold.
Note: Local laws may have different age requirements for consent to data processing.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Update Process
Review Changes
We review and update our privacy practices regularly to ensure compliance with applicable laws.
Notify Users
We notify users of material changes via email or prominent notice on our website.
Effective Date
Updated policies include a new effective date and apply to all users from that date.
Continued Use
Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of the updated terms. If you do not agree with the changes, please discontinue use of our services.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below.
Address
MarketForges Ltd
25 King William Street
London, EC4R 9DP
United Kingdom
Privacy Officer
For specific privacy-related inquiries or to exercise your data rights, you can also reach our Data Protection Officer directly.
Looking for our other policies?